The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Firdaus Press Publications will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 5-10 working days after the confirmation.
Please return your purchase to the following address:
Firdaus Press Publications,
No. 26 (1ST FLOOR), JALAN PBS 14/11,
TAMAN PERINDUSTRIAN BUKIT SERDANG,
43300 SERI KEMBANGAN,
Selangor Darul Ehsan
Please contact us at firdauspresspublications@gmail.com or 0182381919 if you have any questions or doubts.